Logging In to Blackboard

  1. Go to http://www.bb.bucknell.edu (opens in new window), and click on the Login Button button.

  2. Type in your user name and password in the appropriate fields, and click on the Login button. Your username and password will be the same as the ones you use to log on to computers on campus. Please note that as you type in your password, the letters/numbers will be replaced with • (or *) characters, so that others can't see what you're typing. When you've entered the information, click on the Login button to log in to Blackboard::

    Login Screen

    If you've made a mistake when entering your login information, you'll get the following very vague error message: "An error occurred while the system was processing this login request. " The two most typical reasons for login errors are:

    Error Explanation
    Incorrect Password Blackboard passwords are case sensitive, so you need to make sure (for example) that the Caps Lock key has not been pressed on your computer, which would cause your password to be entered with all capital letters.
    Incorrect Username Make sure that you are typing your user name correctly. That username is different from your "friendly email address" (if you have one). Instead, it's the same username you use when logging in to computers on campus, and it's what your email address used to be (minus the @bucknell.edu part), before we had "friendly email addresses."

    If you are still having problems logging in, visit the Tech Desk in the Library, or contact them by phone (x7-7777) or by email.

Last revised May 22, 2008 . Please send questions or comments to itec@bucknell.edu.